Contact No: 01992412034
Privacy Policy
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that can identify you, including but not limited to:
Name
Phone number
Email address
Physical address or service location
Billing and payment information
Any information you voluntarily provide when contacting us
b. Non-Personal Information
Information that does not directly identify you, such as:
IP address
Browser type and version
Device information
Pages visited and time spent on our website
Referring URLs
2. How We Use Your Information
We use the information we collect for purposes including:
Providing and performing leak detection services
Scheduling appointments and communicating with you
Processing payments and invoicing
Improving our website and services
Responding to inquiries and customer support requests
Complying with legal and regulatory obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Service Providers: With trusted third-party vendors who assist in operating our business (e.g., payment processors, scheduling software)
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, sale, or transfer of company assets
All third parties are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
The right to access your data
The right to correct inaccurate information
The right to request deletion of your data
The right to opt out of certain data processing activities
To exercise your rights, please contact us using the information below.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our Services after changes indicates acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
LEAKPATROL LTD
Address: THIRD FLOOR, 86-90 PAUL STREET, LONDON EC2A 4NE
Phone: 01992412034
Email: admin@leakpatrol.co.uk